A Good Call certification is mandatory for all full-time and part-time registered gaming workers working in a licensed facility.
Facility licensee staff must provide proof of A Good Call certification at the request of an AGLC Inspector. Proof of A Good Call certification includes:
- paper printed certificate that has a QR code
- a plastic card (that does not have a QR code) or
- clear images of either of the above (i.e., image, photograph or screen shot) saved to the staff member's mobile device/phone
Licensees with uncertified staff could face penalties such as a warning, fine, licence suspension or licence termination.
Liquor and gaming policies are online at aglc.ca.