What is A Good Call Bingo Staff Training?
A Good Call is a mandatory training program for all bingo facility licensees' registered
gaming workers. The program helps managers and staff understand the differences between responsible and problem gambling,
the myths associated with gambling, and how to provide information to players seeking help.
There is no cost for A Good Call training.
What topics are covered?
In this course, you will:
- Develop an awareness of responsible gambling
- Learn how to recognize problem gambling and some of the signs of gambling addiction
- Understand the words and actions that tend to reinforce the gambler's myths that lead to unhealthy behaviours and how
to avoid their use, and
- Programs and services that are available to help reduce the incidence of problem gambling.
Who needs to take this course?
A Good Call training is mandatory for all bingo facility licensees' registered gaming
workers. New licensee registered gaming workers must complete the training within 30 days of their employment start date.
Certification is valid for a period of five years.
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