Welcome to A Good Call BINGO Staff Training the Responsible Gambling training program for bingo staff.

In this course, you will learn about:

  • Responsible gambling - what it is and how bingo hall managers and their staff can promote healthy attitudes towards gambling
  • Problem gambling and some of the signs of gambling addiction
  • The words and actions that tend to reinforce the gambler's myths that lead to unhealthy behaviours and how to avoid their use, and
  • Programs and services that are available to help reduce the incidence of problem gambling.

There is an exam following the completion of the program. Participants may go back and review the lessons before taking the exam. Registered gaming workers who pass the exam will receive a certificate of completion.
What is A Good Call Bingo Staff Training? What topics are covered? Who needs to take this course?
What is A Good Call Bingo Staff Training?

A Good Call is a mandatory training program for all bingo facility licensees' registered gaming workers. The program helps managers and staff understand the differences between responsible and problem gambling, the myths associated with gambling, and how to provide information to players seeking help.

There is no cost for A Good Call training.